This is a lovely piece. The charm/lettering was smaller than I expected, but very sweet and delicate. It definitely feels like wearing a tiny bit of love on my neck every day. I purchased the extender to give it a little more length and glad I did. It sits a little lower and more comfortably and I can adjust the length further if I want. Ordering was easy and delivery was fast. I’m stuck inside at the moment, but as soon as we can be outside more, I look forward to the many compliments I know I’ll get!